Voice over Internet Protocol, or VoIP for short, is when you use your Internet connection instead of a traditional phone line to make your calls. Now we know what you’re thinking, but why would it matter how my call is transmitted as long as it works properly? There are a few reasons to use VoIP instead of a traditional phone line. See why VoIP is the better call for your business....

Maintaining Productivity: Working From Home If you have a job that allows you to work remotely, you understand how easy it can be to fall into a rut. While it’s important to have rituals, it’s also important to shake things up a bit to avoid falling into a hole of unproductivity....

Video Conferencing: The New Norm Over the last few years, video conferencing has grown from an emerging technology into one of the most popular business communications tools. The pandemic has significantly helped, with video meetings becoming a core part of the “new normal.” In fact, the web and video conferencing SaaS market is now on track to increase by 110....

Every small business owner understands the challenges of delivering big business service and results on a small business budget. BetterWorld Technology understands this dilemma and has the modern and responsive Quality Unified Communications tools you need to meet and satisfy your customer’s expectations. Our Small Business Unified Communications System allows you to keep up with your larger competitors at a price your small business can afford....

Today’s Modern Distance Learning Needs The education sector is now in uncharted waters, as schools across the globe prepare to re-open for the 2020-2021 year via distance learning. COVID-19 is ongoing, and at this point it’s still not clear what the coming months will bring. Unfortunately, the virus is just one challenge that schools are facing this year....

Remote Desktop Top Benefits Why You Should Invest in a Remote Desktop Connection for Your Company Over the last several weeks, we’ve been focusing on operational issues that businesses have been experiencing throughout the pandemic. It’s a very different world now, and companies have been scrambling to adjust to the “new normal” of remote work....

I’m super excited to announce our first ever Tech Talk monthly newsletter! Each month, I’ll keep you up to date on the latest Technology (in plain human speak) and reveal ways you can better use technology to build and grow your organization. In this months issue - we talk about the biggest (fast...

Telehealth Trends In Response To COVID-19 2020 has seen a massive uptick in telehealth, with an increasing number of healthcare facilities now offering digital communications services due to COVID-19. In one recent study, 42 percent of respondents said they have used telehealth services since the beginning of the COVID-19 pandemic. Of those respondents, 65 percent claimed it’s because visits are more convenient than meeting a physician in the office....

The Future Of Enterprise Technology & Where We’re Headed The enterprise technology landscape is changing as more and more companies are going through digital transformation. At the same time, many companies are resisting digital transformation and clinging to legacy systems and applications. As a result, a technology gap has emerged that’s growing larger with each passing year....

As the pandemic continues to spread across the U.S., most companies are now hunkering down and refining their social distancing strategies. The “work from home” trend is just beginning. Related: Preparing For A Communications Upgrade This has been a significant shift for the U.S. workforce. Before COVID-19, just 7 percent of U....

Microsoft Windows 7 has reached its End of Life Your critical operations are at risk of costly downtime or outages. Know what “End of Life” means “End of Life” means Microsoft will discontinue all support and will no longer provide software or security updates. The Windows 7 “End of Life” is similar to that of previous Microsoft operating systems....

The New Normal: How UCaaS Can Help Teams Transition Businesses everywhere are struggling with the same question: Is it safe to resume office operations? At this point, all 50 states have partially reopened. However, many companies — especially those in heavily populated metropolitan areas — are hesitant to take the plunge and move back into office environments, out of fear that they will put workers in danger, and contribute to the spread of COVID-19....

How To Prepare Your Business For A Communications Upgrade You may be considering making a communications upgrade to your current system. Like many other organizations, you’re looking into ways that digital transformation can improve your company and enable your workforce to adjust to remote work environments. This is a great decision, and one that’s bound to improve productivity and lower costs—if you plan properly....

Are Integrated Communications On Your Radar? The global workforce has been forever altered from the ongoing COVID-19 pandemic. Across the world, teams have dispersed, abandoning their physical offices for flexible remote work environments. In the process, we have seen a renewed focus on integrated communications. Many companies weren’t properly prepared to handle the shift to a remote workforce; these same companies are now realizing that integrated communication systems could help their network administrators, end users, and help desk workers immensely with the sudden need for ultra-seamless communications and collaboration....

Common Conference Call Problems After weeks of planning for your important conference call, you’re ready. You have a stack of notes filled with talking points, and you’ve managed to coax your biggest customers into clearing their schedules for this exact moment. With an exciting jolt of adrenaline, you open the conference call....

Cybersecurity and IT Security Awareness Training is no Longer Optional If there’s any lesson to be learned from two recent Canadian data breaches it’s that IT security depends on a lot more than just deploying the right technology. It’s long been known that people are one of the weakest links in IT security....

Let’s Talk About The Cloud & Your Business If you want to grow into a large enterprise, it’s important to remain vigilant about how you spend money. After all, seven out of 10 small companies will go out of business within 10 years, and many will barely even make it through the first....

Desktop as a Service: Top 4 Benefits The business world has transformed considerably in recent years, as VoIP technology has become more common, more businesses are moving to the cloud, and remote work has become a standard operating procedure in most organizations. According to one study, at least 70 percent of employees are now working at least one day a week from somewhere other than the office....

The First Five Steps You Should Take When Deploying SD-WAN  Software-defined wide area networking (SD-WAN) has emerged as one of the most in-demand enterprise communications solutions on the market. What started out as an emerging trend a few years ago has quickly reached mainstream popularity, and the technology is now a household name among business leaders who are looking to use it to connect and manage disparate enterprise networks....

Telework, Digital Transformation & The Changing Workforce  The developing coronavirus (COVID-19) issue has cast a fresh light on the evolving business landscape. Companies around the world—many of which were previously on the fence about telework—are now embracing the concept to prevent illness from spreading among workers. Telework, it should be noted, recently received a big endorsement from Nancy Messonnier, who is director of the CDC’s National Center for Immunization and Respiratory Diseases....

Does your business provide the tools for a remote workforce? If you are up-to-date with the digital age, chances are you do. Remote working or telecommuting is the next wave of work, powered by cloud-based platforms and tools. Current trends show the popularity for a remote workforce growing exponentially, with a 115% increase in telecommuting over the last decade and no end in sight....

Microsoft To Do allows you to create and maintain tasks. It is much more versatile than the Tasks feature available in Microsoft Outlook. Read on to find out why. To Do has the following features: A daily planner with suggested tasks Access your lists anywhere, on any device Share lists and tasks with friends, family, or co-workers Customize your lists with colorful backgrounds Set one-time or recurring due dates and reminders Add notes to any task Attach files up to 25 MB to a task Sync your To Do tasks with Outlook Group your lists by topic If you just want to take To Do for a spin without having to commit to it, it syncs with Outlook so you can use your real data to try it out....

In late 2016, smartphone seller BLU announced a large security breach that affected many of its users' supposedly secure communications. In total, the company claims that the threat associated with a “Wireless Update” third-party application affected 120,000 devices. The application, which is intended to update the operating system on devices, was instead harvesting text messages, call logs, and contacts without authorization....

We’re in the middle of a digital transformation revolution. Businesses everywhere are looking for opportunities to digitize their technologies, in an effort to modernize their backend processes, reduce costs, and drive profits. According to one study, at least 89 percent of enterprises now have plans to adopt, or have already adopted, a digital-first business strategy....

Cloud adoption and migration continues to be a top trend in the enterprise space, with global revenue expected to reach $411 billion by the end of 2020. Companies across all vertical markets are abandoning legacy technologies in favor cloud-based infrastructure, platforms, software, and functions. This is particularly true during the COVID-19 pandemic, as businesses are seeking remote work-friendly solutions....