VOIP
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Telecommuting and Why It’s Better For Businesses
Telecommuting In 5 Easy Steps Daunting as it may seem, preparing your business and employees for telecommuting is easy with the right technology and provider. There are five simple steps we recommend to ensure your transition to telecommuting is seamless and allows you to maintain the high-quality performance and productivity you expect.... -
Voice Over IP & Why It’s Better For Your Businesses
Voice over Internet Protocol, or VoIP for short, is when you use your Internet connection instead of a traditional phone line to make your calls. Now we know what you’re thinking, but why would it matter how my call is transmitted as long as it works properly? There are a few reasons to use VoIP instead of a traditional phone line. See why VoIP is the better call for your business.... -
Cloud Based VoIP - Why Small Businesses Should Choose Cloud-Based VoIP
Let’s Talk About The Cloud & Your Business If you want to grow into a large enterprise, it’s important to remain vigilant about how you spend money. After all, seven out of 10 small companies will go out of business within 10 years, and many will barely even make it through the first.... -
Is Your Remote Workforce Ready For The Unexpected ?
Does your business provide the tools for a remote workforce? If you are up-to-date with the digital age, chances are you do. Remote working or telecommuting is the next wave of work, powered by cloud-based platforms and tools. Current trends show the popularity for a remote workforce growing exponentially, with a 115% increase in telecommuting over the last decade and no end in sight.... -
Tips for Cloud Adoption During & After COVID-19
Cloud adoption and migration continues to be a top trend in the enterprise space, with global revenue expected to reach $411 billion by the end of 2020. Companies across all vertical markets are abandoning legacy technologies in favor cloud-based infrastructure, platforms, software, and functions. This is particularly true during the COVID-19 pandemic, as businesses are seeking remote work-friendly solutions.... -
Empower Your Business With The Right Phone System
What To Look For In Small Business Phones Small business owners often want to know why they should upgrade their phone systems. People ask: “Isn’t our tried and trusted landline connection good enough to handle incoming calls?” Simply put, the answer is no—it’s not good enough anymore. The truth is that the communications landscape has changed significantly in recent years, with the customer experience (CX) emerging as a major business driver.... -
Your Small Business Has Big Goals
4 Must Haves For Small Business Phone Systems Small businesses have the same needs as big businesses in many ways; regardless of business size, requirements to provide stellar customer service, ensure that mobile and remote workers can stay connected, and enable efficient productivity to deliver on business goals remain constant.... -
Cybersecurity Trends To Monitor In 2020
Businesses are digitizing at a rapid pace, adding a variety of digital communication and collaboration solutions into their environments. Voice, video, mobility, and workforce productivity apps are all making their way into the enterprise arena, and changing the way companies operate. But this brings new challenges for cybersecurity. While it’s great to see digital transformation picking up steam, it’s becoming problematic from a cybersecurity perspective.... -
How To Leverage DaaS While Working From Home
As the effects of the COVID-19 pandemic continue to unfold, it becomes clearer why having viable remote working solutions are critical to ongoing business success. Global pandemics aside, offering remote working solutions that employees can use to work from home or while traveling also allows your business operations to run smoothly while also offering increased flexibility for staff.... -
10 Reasons Businesses Are Switching To UC Cloud Services
Cloud unified communications (UC) adoption is exploding, with experts predicting that the number of cloud-based UC platforms could jump from 15 percent in 2018 to 50 percent as soon as 2020. The market has been gradually shifting to adopt cloud services for several years now, but recently businesses have been making the switch in greater numbers.... -
What is UCaaS (Unified Communications as a Service)?
Business cloud usage has exploded in recent years, with 77 percent of enterprises now storing at least one application, or a portion of their computing infrastructure, in the cloud. This trend is bound to continue accelerating. Related: 10 Reasons Businesses Are Switching To UCaaS One of the most popular ways that companies are leveraging the cloud today is with Unified Communications as a Service (UCaaS).... -
Why a Communication Audit Is Worth the Hassle
In business, audits tend to represent both a short-term hassle and a chance at positive long-term change. But many organizations may not be aware of the value a communication audit can provide. Defined by content and PR firm Ragan as a tool to “uncover glaring weaknesses” in company communications, an audit can be particularly effective when moving tools to the cloud is the right step.... -
Fixed Vs. Non-Fixed VoIP Phone Numbers – Everything You Need To Know
The difference between fixed and non-fixed VoIP numbers isn’t particularly complex, though it may not be readily apparent to someone who doesn’t fully understand what VoIP is to begin with. In short, fixed VoIP numbers are associated with an account holder’s physical address while non-fixed VoIP numbers aren’t fixed to any specific address.... -
VoIP Call Center Solutions
In today’s business world, your company or non-profit will lose out on quality business relationships if you are unable to provide excellent customer service. That’s why it’s not an option to have a subpar call center. At BetterWorld, we are able to help ease this burden with our VoIP call center solutions. Take a look at the advantages of our solutions and features and see for yourself how this tool can help your business or non-profit prosper! ...
