Unified Communication
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Telecommuting and Why It’s Better For Businesses
Telecommuting In 5 Easy Steps Daunting as it may seem, preparing your business and employees for telecommuting is easy with the right technology and provider. There are five simple steps we recommend to ensure your transition to telecommuting is seamless and allows you to maintain the high-quality performance and productivity you expect.... -
BetterWorld Technology Named Top IT Services In Las Vegas
BetterWorld Technology Named Top IT Services Company 2020 by Clutch BetterWorld Technology, a leader in unified communications and IT Managed services space announced today that Clutch, an independent customer driven review organization has awarded BetterWorld a Top IT Services Company award. This is BetterWorld technology’s first time receiving this award.... -
Forecast Trends For The Post-COVID Workplace
As the pandemic continues to spread across the U.S., most companies are now hunkering down and refining their social distancing strategies. The “work from home” trend is just beginning. Related: Preparing For A Communications Upgrade This has been a significant shift for the U.S. workforce. Before COVID-19, just 7 percent of U.... -
Cloud Based VoIP - Why Small Businesses Should Choose Cloud-Based VoIP
Let’s Talk About The Cloud & Your Business If you want to grow into a large enterprise, it’s important to remain vigilant about how you spend money. After all, seven out of 10 small companies will go out of business within 10 years, and many will barely even make it through the first.... -
What Is DaaS & Why Do You Need It?
Desktop as a Service: Top 4 Benefits The business world has transformed considerably in recent years, as VoIP technology has become more common, more businesses are moving to the cloud, and remote work has become a standard operating procedure in most organizations. According to one study, at least 70 percent of employees are now working at least one day a week from somewhere other than the office.... -
Adopting A Digital Strategy During A Pandemic
Telework, Digital Transformation & The Changing Workforce  The developing coronavirus (COVID-19) issue has cast a fresh light on the evolving business landscape. Companies around the world—many of which were previously on the fence about telework—are now embracing the concept to prevent illness from spreading among workers. Telework, it should be noted, recently received a big endorsement from Nancy Messonnier, who is director of the CDC’s National Center for Immunization and Respiratory Diseases.... -
Is Your Remote Workforce Ready For The Unexpected ?
Does your business provide the tools for a remote workforce? If you are up-to-date with the digital age, chances are you do. Remote working or telecommuting is the next wave of work, powered by cloud-based platforms and tools. Current trends show the popularity for a remote workforce growing exponentially, with a 115% increase in telecommuting over the last decade and no end in sight.... -
How To Maintain Secure Communications
In late 2016, smartphone seller BLU announced a large security breach that affected many of its users' supposedly secure communications. In total, the company claims that the threat associated with a “Wireless Update” third-party application affected 120,000 devices. The application, which is intended to update the operating system on devices, was instead harvesting text messages, call logs, and contacts without authorization.... -
Tips for Cloud Adoption During & After COVID-19
Cloud adoption and migration continues to be a top trend in the enterprise space, with global revenue expected to reach $411 billion by the end of 2020. Companies across all vertical markets are abandoning legacy technologies in favor cloud-based infrastructure, platforms, software, and functions. This is particularly true during the COVID-19 pandemic, as businesses are seeking remote work-friendly solutions.... -
Empower Your Business With The Right Phone System
What To Look For In Small Business Phones Small business owners often want to know why they should upgrade their phone systems. People ask: “Isn’t our tried and trusted landline connection good enough to handle incoming calls?” Simply put, the answer is no—it’s not good enough anymore. The truth is that the communications landscape has changed significantly in recent years, with the customer experience (CX) emerging as a major business driver.... -
Your Small Business Has Big Goals
4 Must Haves For Small Business Phone Systems Small businesses have the same needs as big businesses in many ways; regardless of business size, requirements to provide stellar customer service, ensure that mobile and remote workers can stay connected, and enable efficient productivity to deliver on business goals remain constant.... -
How Employee Mobility is Improving the Customer Experience
When it comes to customer service, quality and convenience have become baseline expectations. According to PwC, nearly 80 percent of American consumers say speed, convenience, knowledgeable help, and friendly service are the most important elements of a positive customer experience. The report also found employees are not meeting customers’ expectations, stating only 38 percent of U.... -
Single Source Solutions: How Managed Services Providers Save Time, Money � Headaches
The benefits of managed services are well-established— the more you can outsource your core IT and communications needs, the more you can focus on growing your business. And in organizations with internal IT teams, the ability to free up those teams to focus on high-value differentiators is becoming vital to establishing competitive advantage.... -
10 Reasons Businesses Are Switching To UC Cloud Services
Cloud unified communications (UC) adoption is exploding, with experts predicting that the number of cloud-based UC platforms could jump from 15 percent in 2018 to 50 percent as soon as 2020. The market has been gradually shifting to adopt cloud services for several years now, but recently businesses have been making the switch in greater numbers....
