Unified Communications
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BetterWorld Mission Critical Guide Series, Part 4: Unified Communications as a Service
Unified Communications as a Service: (UCaaS) Get Ahead of the Revolution We’re in the middle of a digital revolution. Businesses everywhere are looking for opportunities to digitize their technologies in an effort to modernize their back-end processes, reduce costs, and drive profits. According to one study, at least 89 percent of enterprises now have plans to adopt, or have already adopted a digital-first business strategy.... -
The New Normal: How UCaaS Can Help Teams Transition
The New Normal: How UCaaS Can Help Teams Transition Businesses everywhere are struggling with the same question: Is it safe to resume office operations? At this point, all 50 states have partially reopened. However, many companies — especially those in heavily populated metropolitan areas — are hesitant to take the plunge and move back into office environments, out of fear that they will put workers in danger, and contribute to the spread of COVID-19.... -
Cybersecurity Trends To Monitor In 2020
Businesses are digitizing at a rapid pace, adding a variety of digital communication and collaboration solutions into their environments. Voice, video, mobility, and workforce productivity apps are all making their way into the enterprise arena, and changing the way companies operate. But this brings new challenges for cybersecurity. While it’s great to see digital transformation picking up steam, it’s becoming problematic from a cybersecurity perspective.... -
How To Leverage DaaS While Working From Home
As the effects of the COVID-19 pandemic continue to unfold, it becomes clearer why having viable remote working solutions are critical to ongoing business success. Global pandemics aside, offering remote working solutions that employees can use to work from home or while traveling also allows your business operations to run smoothly while also offering increased flexibility for staff.... -
10 Reasons Businesses Are Switching To UC Cloud Services
Cloud unified communications (UC) adoption is exploding, with experts predicting that the number of cloud-based UC platforms could jump from 15 percent in 2018 to 50 percent as soon as 2020. The market has been gradually shifting to adopt cloud services for several years now, but recently businesses have been making the switch in greater numbers.... -
How Does the Cloud Work for Remote Employees?
For all the things it makes possible, cloud technology doesn’t come without hurdles. For an example, look no further than remote workers simultaneously being productive and feeling isolated from their colleagues. While working from home satisfies many remote employees, it can also make them feel disconnected from their teams. Finding a balance between productivity and connection may not sound easy on paper — but with the right approach and the right tools, the challenge becomes a lot more manageable.... -
Why a Communication Audit Is Worth the Hassle
In business, audits tend to represent both a short-term hassle and a chance at positive long-term change. But many organizations may not be aware of the value a communication audit can provide. Defined by content and PR firm Ragan as a tool to “uncover glaring weaknesses” in company communications, an audit can be particularly effective when moving tools to the cloud is the right step....