VoIP
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Voice Over IP & Why It’s Better For Your Businesses
Voice over Internet Protocol, or VoIP for short, is when you use your Internet connection instead of a traditional phone line to make your calls. Now we know what you’re thinking, but why would it matter how my call is transmitted as long as it works properly? There are a few reasons to use VoIP instead of a traditional phone line. See why VoIP is the better call for your business.... -
VoIP vs PBX
With the rapid growth and improvement of technology, companies are changing the way they do business by updating communication methods. Computers, handheld devices and even “work phones” are evolving to add to business and nonprofit growth. Private Branch Exchanges (PBX) are the traditional phone systems used by many workplaces around the world. Traditional landlines are easy to understand and have a number of helpful functions. Voice over Internet Protocol (VoIP) systems have many of the same functions as landlines, but operate through the internet and are able to take communicating to the next level. In order to figure out which is best suited for a business, take a look at some of the major pros and cons associated with each option. ... -
Hosted Phone Systems
Technology is a wonderful thing. It allows companies to become more sustainable, increase productivity, and even improve the efficiency of their business operations. But how do you distinguish which technology is going to work best for your company? We’re all aware, there are advantages and disadvantages to everything, and what works for another business might not work for you. A hosted phone system is simple enough that every business can easily implement it and reap the benefits. Here’s what you should know about hosted phone systems and how they can benefit your business or non-profit. ... -
VoIP Call Center Solutions
In today’s business world, your company or non-profit will lose out on quality business relationships if you are unable to provide excellent customer service. That’s why it’s not an option to have a subpar call center. At BetterWorld, we are able to help ease this burden with our VoIP call center solutions. Take a look at the advantages of our solutions and features and see for yourself how this tool can help your business or non-profit prosper! ... -
Tips for Getting the Most out of your Company’s Voicemail
When running a company or non-profit, it can be hard to prioritize your tasks. So it’s not surprising if your company’s voicemail may have been placed on the back burner. However, what may actually surprise you is that a great voicemail set-up can actually help your business thrive! Take a look at our tips for getting the most out of your company's voicemail.... -
4 Reasons Your Small Business Can’t Go Wrong Using VoIP
There’s no “ifs,” “ands,” or “buts” about it – a reliable phone system is a necessity for anyone starting or running a business. Day-to-day communications are important and a good phone system is needed to keep the communication flow effective and efficient. Voice over Internet Protocol, or VoIP, offers phone technology using broadband Internet connections, and hosted VoIP systems in particular offers many advantages over the traditional systems. Here are the biggest advantages:... -
HealthRight 360 Customer Case Study
This was originally posted on TechSoup.org as a guest blog post. The following is an overview of a BetterWorld customer, HealthRIGHT 360 and interview with Dave Dayter, IT Director of HealthRIGHT 360 discussing their experience with BetterWorld and the TechSoup VoIP Donation Program. BackGround HealthRIGHT 360 is an impressive and complex organization, the combination of two renowned community nonprofits, Haight-Ashbury Free Clinics and Walden House. Haight-Ashbury Free Clinics was the first free medical clinic in the country, serving its first patients in 1967. ... -
BetterWorld TechSoup Global Program Case Study
We were thrilled to receive this review from one of our newest TechSoup Global nonprofit customers, FishWise: FishWise provides innovative market-based tools to the seafood industry, enabling consumers and grocery retailers to support marine conservation through their seafood purchasing decisions. Letter from Fishwise: I was hired to organize a growing non-profit office of eight. ... -
TechSoup and BetterWorld Launch National Donation Program
This past week, the excitement ran high at BetterWorld as we launched our national national donation program alongside partners TechSoup Global and Aptela. The TechSoup+BetterWorld+Aptela partnership creates a unique bundle of telecommunications services that are now available to nonprofit organizations and public libraries as a combination of donated equipment and discounted rates.... -
California Teleconnect Fund – Great Opportunity for Non-Profits
BetterWorld Telecom is fortunate to now be an approved carrier for the California Teleconnect Fund. This amazing program offers qualifying non-profits essentially a 50% discount on many commercial telecommunications service such as DSL, T1s, PRIs, VoIP, Unified Communications, IP Trunking and many more. The California Teleconnect Fund (CTF) Program was established by Decision 96-10-066 on October 25, 1996....
