BetterWorld Mission Critical Guide Series, Part 2: Remote Monitoring and Management as a Service
Remote Monitoring and Management as a Service Remote Monitoring Management (RMM) also known as network management, is a service where a Managed IT Service Provider (MSP), remotely and proactively monitor client endpoints, networks, and computers. This is also referred to as remote IT management.
To deploy RMM, a small footprint often called an “agent” is installed on client workstations, servers, mobile devices, and other endpoints....