In today’s business world, your company or non-profit will lose out on quality business relationships if you are unable to provide excellent customer service. That’s why it’s not an option to have a subpar call center. At BetterWorld, we are able to help ease this burden with our VoIP call center solutions. Take a look at the advantages of our solutions and features and see for yourself how this tool can help your business or non-profit prosper!
Supports Multiple Call Sites
Do you have multiple call sites? With BetterWorld, that’s no problem! All of your call centers will act in unison, whether they are right down the road, or all the way across the country from one another. This can come in handy particularly when you have employees that work remotely.
Hassle-Free Call Management
With our Business Call Center Agent application, your team can work right from their computers. Also, monitoring and recording calls is simple. This can help with training and improving employee customer service skills. On top of that, management will have access to reports so that customer service can be fine-tuned and all of the office resources leveraged effectively.
Provide Customer Service All Year Round
Your customers are the most important part of your business. That’s why with our solutions you will be able to provide 24/7 customer service. This means your customers will be able to reach you at their convenience and will feel appreciated.
Minimal Equipment
With BetterWorld solutions, you won’t need additional phone lines, hardware, software, or any other equipment. This means there isn’t as many up-front costs that you would need compared to signing up with our competitors.
With our VoIP call center solutions you don’t have to pick and choose. You get hassle-free call management that can support multiple call sites, the ability to provide customer service all year round, all with minimal equipment. You are also assured that our pricing is on average 23% lower than other companies, has a 100% service guarantee, and donates 3% of revenues to causes that benefit children, education, environment, and fair trade.
Posted in: Customer Service VoIP
