tips

  • Tips for Improving Your Phone Skills

    Phone interactions are such an important part of providing excellent customer service to your clients. But what do you do when your phone skills — or the phone skills of some of your employees — aren’t up to par? These tips can help anyone improve their phone skills so that you can provide high-quality customer service and reap the benefits for your business or nonprofit. ...
  • Why Free Conference Calls Aren’t the Right Call

    The phrase “You get what you pay for,” holds true when speaking about conference calls. Using services that offer you free conference calls may seem enticing for your business, but there is a cost to everything. So you must ask yourself, if not money, what is this costing me? Cutting corners has its place in the business world, but not in the case of conference calls. Here are a couple reasons why free conference calling is not the right business call: ...

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