Phone
-
The Evolution of Android vs. iPhone
Apple and Android accounted for 99.6% of smartphone sales in the fourth quarter of 2016. That’s a pretty significant duopoly of the smartphone market! What makes these two maestros of multitouch screens the standouts? Evolution. Over the last 10 years, both Android and Apple have come a long way, consistently outpacing their competitors. For a more in-depth look at the latest generation of the iPhone check out our blog, What’s New With the iPhone 7? ... -
Phone Etiquette Mistakes with Customers
Just as businesses strive to make great first impressions in person, first impressions over the phone are just as crucial. When customers call in for assistance with a service or to voice a complaint, companies need to be ready to handle all situations appropriately. Employees answering customer calls should be trained to avoid some of these frequent customer service mistakes. Please note the top 3 errors....
