BetterWorld Telecom (BWT) has been dedicated to being America’s leading B2B, full-service, sustainable communications provider since 2003. In fact, as a B Corporation, improving the environment and our communities is one of our top priorities.  ...

People often dismiss refurbishment when it comes to technology. Everyone seeks the latest and greatest tech products. Many people fear that refurbished hardware isn’t as reliable as a brand new product. However, refurbished technology has many environmental benefits. In fact, in some cases it can be even more efficient than recycling. TechSoup notes that it is “roughly 25 times more beneficial environmentally to reuse computers than to recycle them at 3 to 5 years of age.” Still need convincing? TechSoup refurbished technology for over a decade and compiled the impact of these actions into an infographic. Take a look at some of the most noteworthy insights they’ve discovered from their efforts. ...

Starting a new business is no easy feat and your bottom line is always a constant thought as an entrepreneur. However, for the new entrepreneur the thought can become a deep concern. Fortunately, with numerous options you can address your concerns before they become crippling. By thinking outside the box and implementing these tricks, you will grow your company’s profits. ...

  When it comes to providing technology solutions, mainstream providers may seem like the only options available for your nonprofit or business. Because both companies and organizations alike rely on Internet and telecommunications to function, they can feel trapped with their providers due to long-term contracts or lack of choices. If your company or nonprofit is being taken advantage of by a mainstream provider, it can feel like you have no other options, but not all hope is lost. Take a look at the differences between boutique and mainstream providers and why boutique providers such as BetterWorld Telecom can save you from switching from one expensive mainstream provider to the next. ...

Just as businesses strive to make great first impressions in person, first impressions over the phone are just as crucial. When customers call in for assistance with a service or to voice a complaint, companies need to be ready to handle all situations appropriately. Employees answering customer calls should be trained to avoid some of these frequent customer service mistakes. Please note the top 3 errors....

Image courtesy of Pixabay As a certified B Corporation, it’s important to us as an organization to continue to find new and innovative ways to improve. Being a sustainable organization means continuing to lessen our environmental impact while still providing meaningful and useful services. How can you make a difference in your office?...

Cloud services and the ever-changing world of Internet technology has transformed the way companies all across the globe conduct business. The ability to share information with coworkers, customers and other businesses has become simpler and more accessible when cloud systems are put into place. A myriad of industries and business models are able to take advantage of these services and are changing the way businesses can operate in a number of ways. So how would cloud services be advantageous for companies that aren’t already using them? How can the cloud create seamless information sharing both internally and externally? Here are a few other ways in which cloud services can make things much smoother for businesses who take full advantage of them. ...

With the rapid growth and improvement of technology, companies are changing the way they do business by updating communication methods. Computers, handheld devices and even “work phones” are evolving to add to business and nonprofit growth. Private Branch Exchanges (PBX) are the traditional phone systems used by many workplaces around the world. Traditional landlines are easy to understand and have a number of helpful functions. Voice over Internet Protocol (VoIP) systems have many of the same functions as landlines, but operate through the internet and are able to take communicating to the next level. In order to figure out which is best suited for a business, take a look at some of the major pros and cons associated with each option. ...

Personal New Year’s resolutions such as eating healthier or getting more exercise aren’t the only type you and your employees can make this year. In fact, professional development can soar when goals have an action plan. 2017 can be your best year yet with these tips for making use of the new year’s fresh start....

2017 is so close we can almost feel it, and with the new year comes changes for businesses in every industry. What food trends will be on people’s plates this year? What fashion trends will take the world by storm? What will be the next big development in technology? Even the telecom industry will have big trends in the new year! Check out these three telecom trends that are predicted to be an important part of 2017 and will change the industry’s future....

When it comes to office decor, it can be hard to keep your employees focused while simultaneously fostering creativity. Many difficult questions arise when it comes to selecting an office setup and decor. Should it be open concept? Should the walls be brightly colored or neutral? All of the decisions you make combine to set the tone for how productive and creative your employees will be, and that’s a lot of pressure! Take a look at these tips for fostering productivity without eliminating the space for creativity to bloom. ...

Technology in the workplace can help you and your team be more efficient during the workweek. This can help with productivity and even improve your bottom line (see more ways to increase office productivity here). When it comes to tech options, new apps are continuing to pop up every day. The biggest benefit of using apps in the office is that they are typically free or fairly priced. This makes this an easy way to implement technology without overspending. Take a look at the best apps for the office and how each one can help improve your workflow....

Getting Your Organization Ready for 2017 No matter how 2016 treated your business or nonprofit, the best part about the new year is a fresh start. Whatever struggles you may have encountered, 2017 can be your time to turn up the heat and start working on your business' challenges and turning things around. However, you can’t just expect 2017 to bring the changes you desire; you first must properly prepare. Use these tips this December to make sure your company is truly ready to bring in the new year....

The giving season isn’t just a time for individuals to give back to their communities. Businesses and nonprofits can get involved together for the greater good as well, all while helping to foster company-wide health and happiness. Take a look at some great ways to participate in the giving season with your business or nonprofit this year!...

With a new federal overtime law coming into effect on December 1, some are worried that the new way of doing things may reduce telecommuting options. However, even with the new law in place, the many benefits of “Why You Should say’Yes' to Employee Telecommuting” as detailed in another Betterblog, are still clear. If you are concerned with how to monitor the overtime of a remote employee who was previously exempt, use these tips to continue to allow workers to telecommute. ...

Effective Communication In The Office: Why it’s So Important In today’s world, we have so many ways to communicate with each other and this is no different in a business environment. However, what methods you use to communicate in your personal life are less important than in the business world where time is money....

Boosting Workplace Morale at the Office Your employees are the backbone of your business or nonprofit. Though offering competitive wages is important, it’s not the only factor for attracting the most skilled workers. Employees care about more than just salary when looking for the right fit. Some strongly value a work environment that allows them to have a nice work-life balance (head here for Tech Tips for Work-Life Balance)....

Whether your business or nonprofit is already partially paperless or is only at the beginning of your journey to becoming paper-free, there are tools that can help with the transition. Sustainable businesses are more productive and are better for our world, but that doesn’t mean it’s easy to implement sustainable initiatives. Without the right tools on your side, it can be daunting to stay organized without paper documents. These tips will keep your workflow running smoother than ever — all while being 100% paperless!...

####Everything you need to know if you’ve been relying on this device for business or personal use. The Galaxy Note 7 has officially been recalled because of a glitch that has caused many of these mobile phones to explode and cause fires. This technology blunder has become well publicized, so much so that even President Obama has made a joke about it. The attention it has gained is warranted considering this is one the biggest mass problems we’ve ever seen from smart phones. So what does this mean for you if you’ve been using these devices for business or personal use? Take a look at everything you need to know about this recall and what you should do if you are still in possession of this device. ...

The best part of having options when running a business or nonprofit is that you don’t have to settle for subpar products or services. But do you even realize when you should be exploring alternatives? One argument to sticking with the same old same old is that businesses and nonprofits simply don’t have the time to do the research. In this situation, you’re basically employing the expression “If it ain’t broke, don’t fix it.” Another reason is that you think you would receive the same quality product just from a different source and don’t want to go through the hassle of switching. While these arguments might fare well in some situations, it’s not true when it comes to your phone system. These are the top three reasons these arguments don’t hold true for telecom and why you need to explore your phone system options if you’re dealing with a mainstream provider. ...

2017 is so close we can almost smell it, and with the new year also comes the start of new business trends. But before we can predict the future, let’s revisit what we’ve been seeing in terms of this year’s company and nonprofit trends. Because, to know where we’re going, we have to understand where we are now. Let’s take a look at the top three business trends of 2016 and how they have been incorporated in businesses and nonprofits. ...

B Corporations are for-profit organizations “using business as a force for good.” When it comes to finding businesses you can trust, B Corps head the pack. That’s because they are certified and required to contribute to the solution for social and environmental problems. Therefore, partnering with a B Corp will also help you become more sustainable and develop better business ethics. Take a look at some of the latest happenings in the B Corp community to get a better idea of what it looks like to give back through business. ...

An inside look at the upgrades and how it can help your business' telecommunications The iPhone 7 has finally been released after months of waiting for even the slightest detail or speculation about the new changes. Calling it a highly anticipated product by Apple lovers everywhere would be putting it mildly. Thankfully, now that the wait is over, we can fall into the stage of learning about the new changes, followed by the stage of desperately wanting to get our hands on one for ourselves. So what exactly are the new updates now that it has finally been released? Take a look at the new advances: ...

B corporations are businesses that are run with the good of the community in mind. For these businesses, it is about profit — but not only about profit. B corporations are only certified as such if their business practices can be held accountable to a high set of standards. This means that they are transparent and also have a strong dedication to social and environmental awareness. At the end of the day, B corps “redefine success in business.” B corps don’t just make for better businesses, they make for better partners! Take a look at how your company or nonprofit would benefit from a partnership with a B corp. ...

Money is always on the brain when it comes to businesses and nonprofits. As they say, money is what makes the world go ‘round. But what about startup companies? When it comes to businesses that are just getting off the ground, money can be tighter than ever. BetterWorld Telecom takes pride in providing telecom solutions that will help you save money and, in turn, grow your business. Take a look at a few of the reasons partnering with us will save you money:...