Here at BetterWorld Telecom, we pride ourselves on being good to the environment, our communities, and to our customers. Unlike other companies, our priorities are the way they should be, leaving profits at the end of the list. Take a look at the five promises we make to every single one of our customers. If you decide to partner with us you can expect the same treatment!
100% Satisfaction Guarantee
At BetterWorld, we offer a 100% satisfaction guarantee. This is a common practice for a lot of companies. The difference is, this isn’t a ploy to draw in your business and then hope you forget about it. We value your feedback, and more importantly, your satisfaction. If you’re not happy, your money will be refunded– no questions asked!
Personalized Customer Service
Customer service isn’t exceptional unless it’s personalized. You are an individual and so is your business or non-profit. Customer service is not one-size-fits-all so we don’t treat it that way. What sets us apart from the rest is our ability to really listen and understand your needs and problems. This way, we can assess the problems and come up with real solutions.
Fast, Live Help
Part of our customer service is fast, live help. We strive to answer all of your calls during business hours. If we are unable to, we guarantee to call you back within half an hour. This is just one other way we put you first.
Fabulous Follow-up
After having a conversation with you, we won’t just leave you hanging waiting for a call back. You’ll know when you can expect a call back from us and we deliver on that promise. Even if we are still working on your issue, we will call when promised and fill you in on the latest updates. We will then let you know when you will hear from us again for more on the issue.
Management Who Cares
Our whole team and management genuinely cares about the success of our partnership with you and your company or non-profit. Authenticity can’t be faked, and also can’t be replaced. When a company truly cares, there is no greater promise to satisfaction. Meet the team that makes it all happen right here!
Posted in: BetterWorld Forum
