There’s no “ifs,” “ands,” or “buts” about it – a reliable phone system is a necessity for anyone starting or running a business. Day-to-day communications are important and a good phone system is needed to keep the communication flow effective and efficient.
Voice over Internet Protocol, or VoIP, offers phone technology using broadband Internet connections, and hosted VoIP systems in particular offers many advantages over the traditional systems. Here are the biggest advantages:
1. Easy to Install, Configure, and Maintain
Even if you don’t consider yourself a technically savvy person, IP phones are very simple to install because there is no hardware involved. Hosted VoIP software makes it easy and inexpensive to add new users, as well as change the system’s configuration to suit your company’s needs using a convenient web portal.
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<strong>2. Scalability</strong>
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Especially for new businesses, it can be tricky to determine how many phones you’ll need during the course of a year. With VoIP for your business, you can easily scale up or down as a new employee joins the team or as individuals leave. Having the right number of phone lines for your needs is essential for success and VoIP phone systems take the worry out of estimating how many you need at a given time.
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<strong>3. Cost Savings</strong>
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The cost-saving potential of using a VoIP phone is astronomical. Because voice traffic travels over the Internet or over private data network lines, long-distance and international phone calls become much less expensive. VoIP also reduces the cost for equipment, lines, and maintenance, because all of the organization’s voice and data traffic is integrated into one physical network.
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<strong>4. Call Routing</strong>
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If you haven’t heard of Find Me/Follow Me call routing then you’ll want to listen up! This <a href="http://www.techrepublic.com/blog/10-things/10-voip-features-that-can-benefit-your-small-business/" target="_blank" rel="noopener noreferrer">feature</a> allows you to create a list of numbers where you can be found before the call goes to voicemail. Here’s an example: When somebody phones you, the first two rings will connect to your office phone, while the third ring connects to your cell phone, and the fourth connects to your home phone. If the list is exhausted, the caller will then get sent to your voicemail. This feature is ideal for mobile workers who always want to stay connected wherever their location.
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With all the advantages of VoIP phone systems, doesn’t it make sense to use this technology for your small business? Give us a call and we’ll be happy to help you optimize your business communication structure and strategy.
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Posted in: Telecom Tips
