Excerpted from BetterWorld Insights Newsletter.
Happy New Year!
Delancey Street Donation
On behalf of our customers, we're celebrating this holiday season with a donation to the Delancey Street Foundation. Now in it's 40th yr., Delancey is a community where people with nowhere to turn, turn their lives around. If every community had a Delancey Street it would truly be a BetterWorld.
BetterWorld Makes 2011 Inc. 500|5000
As 2011 comes to a close, we'd like to send a big shout out to you, our customers, who helped BetterWorld Telecom become the 3,531st fastest growing private company in the U.S. BetterWorld and the other companies on this year's list created 350K jobs over the past 3 years, and economic stimulus of 366B.
BetterWorld has teamed up with SalesForce.com to roll out their new industry-leading Customer Service Portal. This new online service center will be available to all BetterWorld customers by the end of the first quarter of 2012.
New Streamline CARE Features Include:
- Submit & Manage Trouble Tickets – Access to online trouble ticket creation and status
- Social Media Options – Ability to submit tickets and connect with BetterWorld via Twitter
- Contact Info & Services – Ability to update key account data and manage your BetterWorld services
Net Neutrality
A free and open Internet is critical to modern society and business. However, large companies that own the highways of the Internet are seeking to centralize and control the content & put up toll booths. This would follow the same pattern as telephony, movies, radio & TV and other media. At BetterWorld Telecom, we support a free and open Internet with equal access for all, where innovation can thrive and are taking net neutrality up as one of our causes in 2012. Stay tuned for the first event of the BetterWorld Forum series, which will be held this January in San Francisco.
Telecom for Non-profits
BetterWorld donated 1000's of phones to non-profits in 2011. The BetterWorld – TechSoup program offers donations and discounts to U.S. non-profits. Now that's Telecom for Good.
FishWise Case Study
BetterWorld in the Media
New Video – Our Customers and Partners speak out
BetterWorld featured on The Wendel Forum
“Keep the Internet Free and Open” by BetterWorld Pres in TheHill.com
New Resource Library
Make the most of your BetterWorld voice and data services with our Online Resource Center. From hardware to services, this is your one-stop for all information on BetterWorld Solutions.
Announcing the BetterWorld Bike Team 2012 – Stay tuned for more info & schedule.
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